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Measuring what really matters: data-based approaches to quality management

July 6, 2018 - 10:25 am - 3:00 pm

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The publication of the Office for Students’ Regulatory Framework for English higher education identified the monitoring of ‘lead indicators’ as one of the three core elements of what it describes as its risk-based and proportionate approach to monitoring and regulating HEPs. However, this is only the latest in a series of changes (not least the introduction of the Teaching Excellence Framework) that has increased the importance of, and focus on, the way that HEPs across the UK use data to monitor and enhance the learning experience they offer their students.

This Symposium will draw on contributions from sector bodies and case studies of developments and approaches in QSN member institutions. It will explore the ways in which we use data as quality practitioners is changing (including the way in which new data reporting tools such as Tableau and Power BI are being used to support quality assurance and enhancement) and provide an opportunity to share practice and to discuss the potential benefits and issues arising from the increased emphasis on data-based approaches to quality management.


10:00 Registration and Refreshments
10:25 Welcome and Introduction
10:30 – 11:15 ‘Quality & Planning: The same data – with a different view’
Presenter: Craig Hutchinson-Howorth, Director of Strategic Planning, Edge Hill University
11:15 – 12:00 ‘Programme Enhancement Planning: Dashboards, RAGs and Flags’
Presenters:  Dr Victoria Korzeniowska, Director of Academic Quality and Employability Services and Paula Webster, Head of Institutional Research, Planning & Student Analytics, King’s College London
12:00 – 12:45 ‘Exchanging effective practice about the use of data in annual monitoring processes: round table discussions’
12:45 – 13:30 Lunch and Networking
13:30 – 14:15 ‘Services to support quality management from JISC and HESA: Analytics Labs and Community Dashboards’
Presenter: Myles Danson, Senior Project Manager, JISC
14:15 – 15:00 ‘TBC’
Presenter: (To be confirmed)
15:00 Close


July 6, 2018
10:25 am - 3:00 pm
Event Category:


King’s College London
Franklin-Wilkins Building, Room 1.60, Stamford Street,
London, SE1 9NH United Kingdom
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0161 275 2063
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